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Operation & Usage Precautions

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 こちらは海外のお客様向けのサポートサイトになります。 日本国内にお住まいの方はこちらをご参照ください。

 This support site is for overseas customers. 
For inquiries regarding the Metronome Watch, including questions about repairs or battery replacement, please make sure to contact the designated sales channel, the Overseas Metronome Watch Sales Site.

Please note that inquiries sent to other contact points cannot be supported. 

セイコーインスツル株式会社
メトロノームウオッチお客様相談窓口

〒272-0023 千葉県市川市南八幡3-21-10

お電話でのお問い合わせ（通話料無料）
【受付時間】9:00～12:00、
13:00～17:00（土日祝日・弊社指定休日除く）☎ 0120-786-780

オンラインでのお問い合わせお問い合わせ入力フォーム



FAQ

  • Adjust the time
    please refer to “How to Adjust Time.”
  • Which repairs are not covered by the warranty?
    The warranty covers the watch body (movement and case) and the metal band only.
    All other parts are not covered by the warranty.
    Please note that scratches caused by use and battery replacement are also not covered by the warranty.
  • Where should I request repairs?

    For repairs, please be sure to contact the store where you made your purchase, the “Metronome Watch Store.”

    Please note that repairs or battery replacement may not be accepted at stores other than the Metronome Watch Store.

  • How long is the warranty period?

    The warranty period is generally one year.
    The warranty covers the watch body and the metal band.

    Please note that even within the warranty period, some cases may not be covered.
    For details, please refer to the warranty terms and conditions.

  • What should I do if I lose my warranty card?
    If the warranty card is lost, repairs will be accepted for a fee.
    Please note that warranty cards cannot be reissued, so be sure to keep it in a safe place.
  • Can I request a battery replacement?

    Yes. Please contact the Seiko Metronome Watch Store to request battery replacement.

    Battery replacement may also be available at watch specialty stores or other shops that offer battery replacement services.
    Please contact each store for details.

    ※ The battery used in the Metronome Watch is CR2016.

  • Can I purchase the watch at a physical store?
    At present, the watch is available for purchase in-store only at select Yamano Music stores in Japan.

Operation & Care

スクリーンショット 2026-04-21 091400

How to Read the Time

When the watch is in time mode, the current time is displayed on the inner time scale, indicated by the tips of the wider base of the hour hand and minute hand.

 

How to Adjust

Please refer to the video below.

 

How to Adjust Hand Position

There are instances where due to damage from physical shock, magnetic fields, etc., the hand is no longer positioned correctly. You can correct the hand positioning by performing the following operation.

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1. In TIME mode, press and hold the SOUND ON/OFF button for 10 seconds or longer.
The watch enters Hand positioning mode, and both hands move to the 12 o’clock position.
The watch then switches to Hour hand positioning mode.
* During switching, Time setting mode may briefly appear. Continue holding the SOUND ON/OFF button.

2. Adjust the hour hand to the 12 o’clock position using the plus or minus button.
Hold the button to fast‑forward.
Press the SOUND ON/OFF button to proceed to Minute hand positioning mode.

3. Adjust the minute hand to the 12 o’clock position using the plus or minus button.
Hold the button to fast‑forward.

4. Press the SOUND ON/OFF button to finish.
The watch returns to TIME mode and starts operating.
If no operation is performed for about 3 minutes, the setting is saved automatically.

 

Precautions for Use

Magnetic Resistant Performance

This watch is affected by nearby magnetic fields which may cause the watch to malfunction or stop. In order to avoid this, when using and storing the watch, please keep the watch at least 10cm away from products that emit magnetic fields.

In particular, smart devices such as smart phones and tablet devices, their cases with magnet, and audio speakers emit strong magnetic fields.

 

Shock

If the watch is subjected to impact caused by collisions with hard objects or being dropped, strong vibration may be applied to the watch. This may cause the hands to become misaligned or affect internal components, resulting in malfunction.

In addition, when wearing the watch during sports activities, impact and vibration may be transmitted from the arm. Please avoid wearing the watch during sports that involve strong impact or vibration.

 

Water Resistance

This watch is designed with daily life water resistance.
It can be used in everyday situations where it may be exposed to water splashes during normal daily use.

 

Allergies

If the skin under the watch becomes red or itchy, it may be an allergic reaction to dirt on the watch or to the metal or leather materials.
Immediately stop using the watch and consult a dermatologist or other medical specialist.

セイコーメトロノームウオッチ　保証書の誤記について

セイコー　メトロノームウオッチに同梱の保証書に下記の誤りがございました。
お詫びして訂正いたします。

■保証書表紙

（誤）This guarantee is varid only in Japan.
（正）This guarantee is valid only in Japan.

Seiko Metronome Watch Warranty Typo

The warranty card included with the Seiko Metronome Watch contained the following typo.
We apologize for the error and correct it.

■Front cover of the warranty card

(Error) 　　 This guarantee is varid only in Japan.
(Correction) This guarantee is valid only in Japan.